Terms of Use

Last updated: September 23, 2026

These terms cover your use of www.meublesmedusa.com, the website of Meubles Medusa Inc. They are written in plain language, and they are short on purpose.

1. Accepting these terms

By browsing this site, sending us a quote request or a message, or signing up for our newsletter, you accept these terms. If you do not agree with them, please do not use the site. If you are using the site for a company — a restaurant, a hotel, a design firm — you confirm you are allowed to accept these terms on its behalf.

2. What this site is

This site presents the work of Meubles Medusa Inc., a family-run workshop at 10459 Av. Bellevois, Montréal-Nord, Quebec, that makes custom indoor and outdoor furniture and does upholstery work for homes, restaurants and hotels. The site lets you look at our work, read about our services, contact us, ask for a quote and subscribe to our newsletter.

A few things the site is not: you cannot buy or pay for anything on it, and nothing on it is an offer to sell. Sending a quote request does not create a contract and does not reserve workshop time. A project becomes an order only when we have given you a written quote and you have accepted it, and the terms of that quote — price, materials, timeline, deposit, warranty — govern the work itself. If a quote says something different from this page, the quote wins.

3. Using the site properly

Please use the site honestly and considerately. In particular, do not:

• use it for anything unlawful, or in a way that breaks a law that applies to you;
• give false information, or submit a form in someone else’s name;
• send us another person’s personal information without their permission — including photos of their home;
• upload anything containing a virus, malware or harmful code;
• use the forms to send advertising, chain messages or spam;
• copy, scrape or bulk-extract the site’s content, or use an automated tool to harvest images, text or contact details;
• try to overload, interrupt or gain unauthorized access to the site or the systems behind it, or bypass its security or anti-spam measures;
• copy our photographs, designs or text and present them as your own, or use them to advertise another business.

4. Who owns what

Ours. The site’s text, photographs of our furniture and workshop, illustrations, layout, the Meubles Medusa name and logo, and the designs of the pieces we create belong to Meubles Medusa Inc. or are used with permission. You may view the site, and print or share pages for your own personal, non-commercial use. Anything beyond that — reproducing our photographs, reusing our text, or building a piece from one of our designs — needs our written permission first.

Yours. The photos, drawings, measurements and project descriptions you send us remain yours. By sending them you give us permission to use them for one purpose only: to study your project, prepare your quote and carry out the work. We will not publish them or use them in our portfolio or advertising without asking you first. You confirm that you have the right to send us what you send — that the photo is yours to share, or that the architect or designer agreed to it.

5. Accuracy, disclaimers and liability

We keep this site as accurate as we reasonably can, but it is presented as it is. Photographs show past custom work and are illustrations, not a catalogue: wood grain, fabric dye lots, leather and finishes vary from piece to piece, and screens show colour differently. Any dimension, lead time or price mentioned on the site is indicative — only a written quote is firm.

To the extent the law allows, Meubles Medusa Inc. is not liable for indirect damages arising from the use of this site, such as lost profits or lost opportunity, nor for the site being temporarily unavailable, nor for the content of third-party sites we link to, such as Instagram or Google Maps.

These limits do not reduce your rights as a consumer. Nothing in these terms sets aside or limits the protections you have under Quebec’s Consumer Protection Act, the legal warranty of quality under the Civil Code of Québec, or any other law that cannot be waived by agreement. Where those laws and these terms disagree, those laws apply.

6. Third-party links

The site links to services we do not run, including our Instagram page and Google Maps. We do not control them and are not responsible for their content or their privacy practices; their own terms apply when you go there.

7. Indemnification

If your use of this site breaks these terms or the law — for example if something you upload infringes someone else’s rights — and that causes a claim against us, you agree to cover the reasonable costs and damages that result. This does not apply to the extent the problem was caused by our own fault, and it does not apply where the law does not permit it, including in most consumer situations governed by the Consumer Protection Act.

8. Suspending or ending access

We may block or suspend someone’s access to the site, or to its forms, without notice if there is a serious reason to: a breach of section 3, abusive or fraudulent submissions, an attack or security risk, or a legal obligation. We may also change, suspend or discontinue any part of the site, including a page or a form, at any time. If you no longer want to use the site, simply stop — and if you are on our newsletter, unsubscribe using the link in any email. Ending access to the site does not affect an order already placed: that is governed by your quote.

9. Governing law and disputes

These terms are governed by the laws in force in the Province of Quebec and the federal laws of Canada that apply there. If a disagreement arises, please write to us first at infomeublesmedusa@gmail.com — almost everything is settled with a phone call or a visit to the workshop. If it is not, we are open to mediation before going further. Otherwise, the dispute will be heard by the courts of the judicial district of Montreal, Quebec. If you are a consumer, this does not deprive you of the right to bring an action where the Consumer Protection Act allows you to.

10. Changes to these terms

We may update these terms. When we do, we post the new version here and change the date at the top. If a change is significant, we will flag it on the site for a reasonable period so you have notice of it before it affects you. Continuing to use the site after that means you accept the new version. For work already under way, the terms in effect when your quote was accepted continue to apply.

11. Privacy

How we handle your personal information is explained in our Privacy Policy, which forms part of these terms.

12. Contact

Last updated: September 23, 2026.